Privacy Policy

Last Updated: 1st September 2024

Welcome to https://lumirror.com (the “Website”). This Privacy Policy describes how Nirmaan Glass & Plywoods (“we,” “our,” or “us”) collects, uses, and shares personal data obtained from visitors and customers of the Website. By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Website.

1. Data Controller Information

  • Business Name: Nirmaan Glass & Plywoods
  • Address: No. 210/318/1-23,24 Hosur Main Road, Bommanahalli, Bangalore 560068, India
  • Email: [email protected]

2. Information We Collect

We collect the following types of personal data:

a. Personal Identification Information

  • Name
  • Email Address
  • Phone Number
  • Mailing Address
  • Payment Information

b. Technical Data

  • IP Address
  • Browser Type and Version
  • Time Zone Settings
  • Operating System
  • Device Information

c. Usage Data

  • Information about your interactions with our Website
  • Pages viewed and actions taken on the Website

3. How We Collect Data

We collect personal data through the following methods:

  • Direct interactions: You may give us your personal data by filling in forms or corresponding with us by email or otherwise.
  • Automated technologies or interactions: As you interact with our Website, we may automatically collect technical data about your equipment, browsing actions, and patterns.
  • Third-party sources: We may receive personal data about you from various third parties and public sources.

4. How We Use Your Data

We use the personal data we collect for the following purposes:

  • To process and deliver your orders
  • To manage payments, fees, and charges
  • To manage our relationship with you, including notifying you about changes to our terms or privacy policy
  • To provide customer support
  • To improve our Website, products, and services
  • To ensure security and prevent fraud
  • To comply with legal obligations

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Performance of a contract: We process your data to fulfill the contract we have with you (e.g., to deliver your orders).
  • Legitimate interests: We may process your data where it is necessary for our legitimate interests, and your rights do not override those interests.
  • Compliance with legal obligations: We process your personal data to comply with legal obligations.
  • Consent: In some cases, we may rely on your consent to process your data. You have the right to withdraw consent at any time.

6. Data Sharing and Disclosure

We do not sell your personal data to third parties. However, we may share your data with:

  • Service providers: We may share your data with third-party service providers who perform services on our behalf, such as payment processing, shipping, and customer service.
  • Legal obligations: We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction.

7. International Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We ensure that appropriate safeguards are in place to protect your data.

8. Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing your personal data. These measures include, but are not limited to, encryption, access controls, and regular security assessments.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

10. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  • Right of access: You have the right to request a copy of the personal data we hold about you.
  • Right to rectification: You have the right to request correction of any inaccurate or incomplete data.
  • Right to erasure: You have the right to request the deletion of your personal data, subject to certain conditions.
  • Right to restrict processing: You have the right to request that we limit the processing of your personal data under certain circumstances.
  • Right to data portability: You have the right to request that we transfer your data to another organization or directly to you.
  • Right to object: You have the right to object to our processing of your personal data where we are relying on legitimate interests or the performance of a task in the public interest.
  • Right to withdraw consent: If we rely on your consent to process your data, you have the right to withdraw your consent at any time.

11. How to Exercise Your Rights

If you wish to exercise any of your rights, please contact us at:

  • Email: [email protected]
  • Address: Nirmaan Glass & Plywoods, No. 210/318/1-23,24 Hosur Main Road, Bommanahalli, Bangalore 560068, India

We will respond to your request within one month. If your request is complex or you have made multiple requests, it may take longer. We will inform you of any delay.

12. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. For more information on how we use cookies and how you can manage your cookie preferences, please see our Cookie Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes by email or by a notice on our Website.

14. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

  • Email: [email protected]
  • Address: Nirmaan Glass & Plywoods, No. 210/318/1-23,24 Hosur Main Road, Bommanahalli, Bangalore 560068, India

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal data as described.